Privacy Policy

At Birama Music, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, biramamusic.com (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect various types of information about you, including:

• Personal Information:

  • When you create an account, place an order, or contact us, you may provide us with personal information such as:
    • Name
    • Email Address
    • Phone Number
    • Shipping Address
    • Billing Address
    • Payment Information (e.g., credit card details)

• Non-Personal Information:

  • We may collect non-personal information when you interact with our Site. This may include:
    • IP Address
    • Browser Type
    • Device Information
    • Pages Visited
    • Time and Date of Visit
    • Referring Website

• Cookies and Tracking Technologies:

  • Our Site may use "cookies" and similar tracking technologies to enhance user experience and gather information about visitors. A cookie is a small data file stored on your device. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Transactions:

  • To fulfill your orders, process payments, and deliver products to you.

• To Improve Our Services:

  • To analyze how our customers use our Site, enabling us to improve our products and services.

• To Communicate with You:

  • To send order confirmations, updates, and respond to inquiries. We may also send newsletters and promotional materials if you opt-in to receive them.

• For Marketing Purposes:

  • With your consent, we may use your information to send you marketing communications about our products and services that may interest you.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following situations:

• Service Providers:

  • We may share your information with third-party service providers that help us operate our Site, process payments, fulfill orders, or provide customer support. These service providers are required to protect your information and use it only for the purposes we specify.

• Legal Compliance:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business deal.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Sensitive information, such as payment data, is encrypted during transmission using secure socket layer (SSL) technology.
• Access Controls: Only authorized personnel have access to your personal information.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You can request that we correct any inaccuracies in your personal information.
• Right to Erasure: You may request the deletion of your personal information under certain circumstances.
• Right to Object: You have the right to object to our processing of your personal information.
• Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our Site may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: sales@biramamusic.com
• Phone: (+62) 812 2596 5961
• Address: Jl. Jend. Ahmad Yani No.66, Kota Medan, Sumatera Utara - 20212, Indonesia

Thank you for trusting Birama Music with your personal information! Your privacy is important to us, and we are dedicated to keeping your data safe.