Terms & Conditions

Welcome to Birama Music! These Terms and Conditions (the "Terms") govern your use of our website, biramamusic.com (the "Site"), and any related services provided by us. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

Acceptance of Terms

By using our Site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with a new effective date. Your continued use of the Site following any changes constitutes acceptance of those changes. We recommend checking this page periodically for updates.

Products and Services

• Product Descriptions:

  • We strive to provide accurate product descriptions, including images, pricing, and specifications. However, we do not guarantee that all descriptions are error-free. We reserve the right to correct any inaccuracies and change or update product information at any time.

• Pricing:

  • All prices are listed in USD and are subject to change without notice. We reserve the right to change pricing and product availability at any time. All prices exclude applicable taxes and shipping fees, which will be added at checkout.

• Orders:

  • By placing an order through our Site, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for reasons including but not limited to item availability, errors in pricing or product information, or suspected fraud.

Payment

We accept various payment methods, including credit cards, debit cards, and other electronic payment options. By submitting payment information, you confirm that you are authorized to use the chosen payment method. All transactions are processed securely, and your payment information is handled in accordance with our Privacy Policy.

Shipping and Delivery

• Shipping Policy:

  • We offer shipping within [Specify Countries/Regions]. Orders typically ship within 1-2 business days. Domestic transit times are approximately 4-5 business days, while international transit times may take 10-20 business days. For detailed shipping information, please refer to our Shipping Policy.

• Risk of Loss:

  • All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. If the item is damaged during shipping, please contact us immediately.

Returns and Exchanges

Our return policy governs the process for returning or exchanging items. You have 30 days from the date of delivery to initiate a return or exchange. All returned items must be unused, in original packaging, and accompanied by proof of purchase. A 20% restocking fee will apply to all returned items. For detailed return procedures, please refer to our Return Policy.

User Accounts

• Account Creation:

  • You may be required to create an account to access certain features of our Site. You agree to provide accurate and complete information during the registration process and to keep your account information updated.

• Account Security:

  • You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

Intellectual Property

• Ownership:

  • All content on our Site, including text, graphics, logos, images, and software, is the property of Birama Music or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

• Limited License:

  • You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on our Site without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Birama Music shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Site or any products purchased from us, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless Birama Music, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising out of your use of the Site, your violation of these Terms, or your violation of any rights of another party.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert City, Indonesia].

Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or your use of the Site, you agree to first attempt to resolve the dispute informally by contacting us. If we are unable to resolve the dispute informally, you agree to submit the dispute to binding arbitration in accordance with the rules of [Insert Arbitration Association].

Contact Us

If you have any questions about these Terms or need assistance, please contact us:

• Email: sales@biramamusic.com
• Phone: (+62) 812 2596 5961
• Address: Jl. Jend. Ahmad Yani No.66, Kota Medan, Sumatera Utara - 20212, Indonesia

Thank you for choosing Birama Music! We appreciate your business and look forward to serving you.